Caroline Mordey, BACP

Caroline Mordey is a counsellor who helps people facing stress, anxiety, depression and life changes. She offers a calm, non-judgemental space where clients can talk through what feels difficult and start to find clearer ways forward. Caroline uses straightforward language and practical steps so people know what to expect in sessions.

She trained as an Integrative Counsellor and works from a blend of approaches rather than relying on a single theory. That mix lets her tailor the work to each person’s needs, drawing on talking-based methods and structured techniques as appropriate. Caroline also practises as a Psychological Wellbeing Practitioner and assesses common problems such as depression, generalised anxiety disorder, agoraphobia and sleep difficulties.

In shorter structured work she offers goal-focused plans that help people learn new skills and track progress. In open-ended work she pays attention to patterns from the past that keep problems repeating, and helps people make different choices in the present. She aims to support mental, emotional and physical wellbeing together so change feels sustainable.

Caroline has five years' experience working with a wide range of concerns including trauma, addiction, eating issues, relationship and intimacy problems, grief and parenting strain. She also offers support for people in the LGBT community and for those coping with long-term illness and caregiver stress.

Sessions are conducted in English and she works with people in the United Kingdom as well as international clients. To begin, clients complete a short matching questionnaire and then schedule sessions according to the therapist's availability.

How her approaches translate to online therapy

Caroline blends client-centred work with cognitive behavioural techniques and mindfulness in a way that suits online sessions. Client-Centred Therapy focuses on listening closely, reflecting what matters to the client and creating a supportive atmosphere where people can speak openly. Cognitive Behavioural Therapy (CBT) breaks problems into thoughts, feelings and actions, and uses practical exercises to change unhelpful patterns. Mindfulness Therapy teaches simple attention and breathing practices to reduce reactivity and improve sleep or stress management.

Finding the right mix of methods is part of the collaborative process. Caroline works with each person to decide which approaches fit their goals and preferences, and she adjusts the plan as progress is made. The aim is to help clients feel involved in choosing techniques that actually help them day to day.

The therapist's biography does not list specific session formats, so check current options before booking. In general, online work can make it easier to fit therapy around busy schedules, allow quieter or shorter check-ins when needed, and reduce travel time. Registered or accredited professionals and therapists often use online sessions to maintain continuity of care and make regular appointments simpler to arrange.