Charlotte Houghton, BACP

Charlotte Houghton is a BACP counsellor with four years' experience. She uses straightforward language and a warm manner to help people work through difficult moments. She brings lived experience, gentle humour and clear imagery into sessions to make ideas easier to grasp.

Her style is open, honest and non-judgemental. She does not tell people what to do but helps them clarify choices and decide what matters to them. She is comfortable asking direct questions and sitting with strong feelings while someone unpicks what is troubling them.

Charlotte often links present-day reactions to earlier life experiences to build understanding. Once patterns are clearer, she works with clients on practical steps to change unhelpful cycles. Acceptance and Commitment Therapy ideas are used alongside a client-centred way of working to support values-based decisions and self compassion.

She has particular experience supporting people after sudden bereavement and suicide loss, and she draws on that work to bring kindness and acceptance into difficult conversations. She also has experience with parenting concerns, ADHD and autism through lived experience, and with long-term health conditions such as multiple sclerosis.

Charlotte has worked with people from many countries, religious backgrounds and identities, and with neurodivergent and LGBTQIA+ clients. Sessions are conducted in English and arranged to fit around busy lives, including some evening and daytime slots.

How her approaches translate to online counselling

Acceptance and Commitment Therapy (ACT) helps people notice painful thoughts and feelings without getting stuck in them, then choose actions that match their values. It can be useful for anxiety, depression, stress and making changes when life feels difficult. Client-Centred Therapy focuses on listening, empathy and meeting people where they are, giving space for someone to lead the pace and topics of conversation.

Finding the right approach is part of the process. The therapist will work collaboratively to decide which methods suit a person's needs, goals and preferences. That means discussing what feels helpful, trying approaches in session and adjusting the work over time.

The biography does not list specific online formats, so confirm available session types before booking. In general, online work can make it easier to fit appointments around daily life, save travel time and allow brief check-ins when a longer session is not possible. Some people prefer telephone check-ins when they do not want to be on camera, while others like visual tools and worksheets that can be shared during a session. Registered or accredited professionals can adapt exercises from ACT and client-centred work to an online setting to help people build awareness, practise new skills and make steady progress.