- Stress and anxiety
- Identity and belonging
- Grief and trauma
About Charlotte
Charlotte Yau is a counsellor who helps people dealing with stress, anxiety, trauma, grief and life changes. She supports those facing relationship, parenting and intimacy-related issues, as well as work-related strain like compassion fatigue and career concerns. She also works with people coping with ADHD, low self-esteem, anger and identity concerns that come with moving between cultures.
She aims to offer a calm, compassionate space where people can talk about difficult memories and decision points. Sessions focus on rebuilding a sense of stability and strengthening everyday coping skills. Charlotte uses straightforward language and practical strategies rather than jargon.
Charlotte blends several approaches to suit the person in front of her. She draws on Acceptance and Commitment Therapy to help people notice what matters to them and take small committed steps. Cognitive Behavioural Therapy helps identify patterns of thinking that worsen mood and anxiety. Client-Centred Therapy shapes interactions around empathy and respect for the person’s own values.
She has five years of clinical experience and holds BACP accreditation, which reflects professional membership with the British Association for Counselling and Psychotherapy. Her work often centres on the experience of living between cultures and the strain of caring roles, while also addressing a wide range of mental health concerns.
Sessions are offered in English and take place with consideration for each person’s needs. People are invited to choose the Start Therapy button, complete a short matching questionnaire and then schedule according to the therapist’s availability.
She aims to offer a calm, compassionate space where people can talk about difficult memories and decision points. Sessions focus on rebuilding a sense of stability and strengthening everyday coping skills. Charlotte uses straightforward language and practical strategies rather than jargon.
Charlotte blends several approaches to suit the person in front of her. She draws on Acceptance and Commitment Therapy to help people notice what matters to them and take small committed steps. Cognitive Behavioural Therapy helps identify patterns of thinking that worsen mood and anxiety. Client-Centred Therapy shapes interactions around empathy and respect for the person’s own values.
She has five years of clinical experience and holds BACP accreditation, which reflects professional membership with the British Association for Counselling and Psychotherapy. Her work often centres on the experience of living between cultures and the strain of caring roles, while also addressing a wide range of mental health concerns.
Sessions are offered in English and take place with consideration for each person’s needs. People are invited to choose the Start Therapy button, complete a short matching questionnaire and then schedule according to the therapist’s availability.
Areas of expertise
Also works with
Relationship issuesFamily conflictsIntimacy-related issuesParenting issuesAnger managementSelf esteemCareer difficultiesCompassion fatigueADHD
Additional focus areas
AbandonmentAging and geriatric issuesAntisocial personalityAttachment issuesBody imageCancerCaregiver issues and stressChronic pain, illness, and disabilityCo-morbidityCodependencyCommitment issuesCommunication problemsControl issuesDissociationDivorce and separationDomestic violenceDrug and alcohol addictionEating and food-related issuesEmptinessFamily of origin issuesFamily problemsFertility issuesFirst responder issuesForgivenessGuilt and shameImmigration issuesImpulsivityInfidelityIsolation / lonelinessJealousyLife purposeMen's issuesMidlife crisisVeteran and Armed Forces IssuesMoney and financial issuesMood disordersMulticultural concernsNarcissismObsessions, compulsions, and OCDPanic disorder and panic attacksParanoiaPhobiasPost-traumatic stressPregnancy and childbirthPrejudice and discriminationSeasonal Affective Disorder (SAD)Self-harmSelf-loveSexual assault and abuseSocial anxiety and phobiaSomatizationTraumatic brain injuryWomen's issuesWorkplace issuesYoung adult issues
Therapeutic approaches
Acceptance and Commitment Therapy (ACT)Client-Centered TherapyCognitive Behavioral Therapy (CBT)Dialectical Behavior Therapy (DBT)Mindfulness TherapyMotivational InterviewingSolution-Focused Therapy
Experience
5+ years
Credentials
BACP · United Kingdom
Languages
English
How her approaches help in online counselling
Acceptance and Commitment Therapy helps people notice what they value and take small steps towards those values despite difficult feelings. It is useful for anxiety, low mood and life transitions. Cognitive Behavioural Therapy looks at how thoughts and behaviours interact and offers simple tools to change unhelpful patterns, which can help with anxiety, depression and anger. Client-Centred Therapy places the person’s experience and values at the centre of sessions and relies on empathy and non-judgemental listening to support personal reflection.Choosing the right approach is part of the work together. The therapist will discuss different methods and help the person decide what feels most useful for their goals and preferences. This is a collaborative process and can change as needs evolve.
Confirm the specific session formats before booking so you know what options are available. Online therapy can make it easier to fit sessions into a busy week, reduce travel time and allow shorter check-ins when that suits a schedule. It can also make sessions more manageable for people juggling caring roles or work commitments.
Frequently asked questions
What issues does Charlotte help with?
She supports people facing stress, anxiety, depression, trauma and grief. She also helps with relationship concerns, parenting strain, ADHD, self-esteem and career stress.
What is her therapeutic style like?
Her style is warm and straightforward. She focuses on listening, practical steps and helping people reconnect with what matters to them.
How much clinical experience does she have?
She has five years of experience working with people on a range of emotional and life issues.
What credentials does she hold and where is she based?
She is registered with the BACP, the British Association for Counselling and Psychotherapy, and practises in the United Kingdom.
Which languages are offered for sessions?
Sessions are offered in English.
Can people outside the UK work with her?
She does not accept international clients at this time.
How are fees and payments handled?
Cost varies with location and therapist availability; sessions use a subscription that can be cancelled at any time.
How do I begin working with her?
Press the Start Therapy button, complete a short matching questionnaire, and schedule sessions based on the therapist’s availability.