Donna Hendricks, BACP, NCPS

Donna Hendricks is a counsellor with 12 years' experience supporting adults across voluntary, private and NHS settings. She holds a degree in Counselling and a Masters in Cognitive Behavioural Psychotherapy, and is registered with the British Association for Counselling and Psychotherapy (BACP) and the NCPS. Donna focuses on helping people facing stress, anxiety, depression and trauma-related issues. She also supports those dealing with grief, self-esteem problems and life changes.

Donna’s core way of working is person-centred. She believes clients know their own experience best and that therapy should start from what has happened to someone rather than what is wrong with them. Sessions aim to be a respectful space where people are listened to and treated without judgement. Donna stays curious and responsive to individual needs.

Her CBT background brings practical tools for managing anxiety, panic, obsessive thoughts and depressive patterns. These techniques are used alongside acceptance-based ideas to help people live more in line with their values, despite difficult feelings. Solution-focused steps are applied when clients want short-term, goal-oriented change.

Donna has worked with a wide range of issues including relationship and family concerns, parenting stress, anger, body image and challenges around identity such as LGBT matters. She is also experienced supporting people with complex presentations like dissociation, co-morbidity and bipolar symptoms. Her work supports clearer thinking, improved coping and a steadier day-to-day.

Sessions are conducted in English and draw on plain, straightforward conversation and practical exercises. Prospective clients should use the site to begin the matching process and check the current session options before booking.

How her approaches work in online counselling

Donna uses Cognitive Behavioural Therapy and Acceptance and Commitment Therapy alongside a person-centred way of relating. CBT focuses on identifying unhelpful thoughts and testing them with practical exercises to reduce anxiety, panic and low mood. Acceptance and Commitment Therapy (ACT) encourages noticing thoughts and feelings without fighting them, and taking actions that match personal values to increase a meaningful life.

She blends these approaches with a person-centred attitude that keeps the client's experience central. Finding the right mix is a collaborative process. The therapist will discuss goals, preferences and what feels most helpful, and then adjust techniques together as work progresses.

Format options are not specified in the biography, so confirm current session types before booking. Online sessions can make it easier to fit appointments around work, childcare or travel. They also allow quieter check-ins, practical homework between meetings and continuity of care when people move or have changing schedules. Registered or accredited professionals can support the same kinds of therapeutic conversations and skill-building online as in person, while working with each client to find what fits their life.