Francesca Martin, BACP

Francesca Martin is a counsellor with 17 years' experience who offers calm, patient listening for people feeling overwhelmed. She trained as a person-centred counsellor and is a BACP member. Francesca has worked in schools and agencies, and spent eleven years as a school counsellor. She has also supported people through alcohol-related services and provides counselling supervision.

Francesca focuses on relationship concerns and related difficulties. She helps people talk through stress, anxiety, grief and low self-esteem. She also works with issues such as addiction, parenting strains, career pressures and intimacy-related concerns.

Her approach is person-centred, which means she follows the person in front of her rather than imposing a plan. Sessions aim to create space to think, name what matters and consider practical options. Francesca describes counselling as a collaborative process where the client’s pace leads the way.

She has additional training in couples counselling and a CPD certificate in online and telephone counselling. These add to the ways she can support conversations about attachment, communication problems, abandonment and blended family dynamics. She also works with long-term health and caregiving stresses, chronic pain and co-morbidity.

Francesca works in the United Kingdom and provides sessions in English. To begin, people complete a short matching questionnaire and schedule according to therapist availability through the Start Therapy flow.

How Francesca uses person-centred work online

Francesca practises person-centred counselling, which focuses on listening and following the client's lead. In practice this means the counsellor gives time and space for someone to talk, reflects back what she hears and helps people notice options for change. This approach suits stress, anxiety, relationship concerns and grief where being heard matters more than a fixed technique.

Her background includes additional training in couples work and a CPD certificate in online and telephone counselling. Finding the right approach is a shared decision; she will talk with each person about what feels most helpful and adjust how sessions run to match needs, goals and preferences.

The practical benefits of online-based counselling include fitting sessions into a busy week and reducing travel time. Online or telephone options can make it easier to have shorter check-ins, arrange evening appointments, or join from work breaks without needing to travel. Because formats in her biography are not exhaustive, confirm the exact session options before booking so you know what to expect.