- Client-centred approach
- 16 years experience
- Works in English
About Joanne
Joanne Lilley works using a client-centred approach that focuses on the person rather than a label. She meets people where they are and aims to create a calm, respectful space to talk. Joanne uses listening and reflective conversation to help people understand their feelings and make choices that suit them.
She has 16 years of professional experience and is registered with the British Association for Counselling and Psychotherapy, BACP. Joanne supports people who are dealing with stress, anxiety, depression, bipolar disorder, addictions and sleeping difficulties. She also helps with relationship worries, intimacy-related issues and the effects of trauma and grief.
Joanne often works with concerns linked to family and parenting, career pressures and compassion fatigue. Additional areas she addresses include ADHD, self-esteem, body image, chronic illness and bereavement. She also offers help around identity and sexuality topics and issues connected to adoption and attachment.
In sessions she focuses on hearing each person’s story and tailoring the conversation to what matters most to them. Joanne is clear about diagnostic limits and will advise people to see a doctor for formal assessments when needed. Her style is straightforward and warm, aiming to build trust and practical next steps.
To begin, people complete a short matching questionnaire and then arrange a session time. Joanne’s approach is to work at the client’s pace and to support practical changes as well as emotional understanding.
She has 16 years of professional experience and is registered with the British Association for Counselling and Psychotherapy, BACP. Joanne supports people who are dealing with stress, anxiety, depression, bipolar disorder, addictions and sleeping difficulties. She also helps with relationship worries, intimacy-related issues and the effects of trauma and grief.
Joanne often works with concerns linked to family and parenting, career pressures and compassion fatigue. Additional areas she addresses include ADHD, self-esteem, body image, chronic illness and bereavement. She also offers help around identity and sexuality topics and issues connected to adoption and attachment.
In sessions she focuses on hearing each person’s story and tailoring the conversation to what matters most to them. Joanne is clear about diagnostic limits and will advise people to see a doctor for formal assessments when needed. Her style is straightforward and warm, aiming to build trust and practical next steps.
To begin, people complete a short matching questionnaire and then arrange a session time. Joanne’s approach is to work at the client’s pace and to support practical changes as well as emotional understanding.
Areas of expertise
Primary focus
Also works with
AddictionsLGBTRelationship issuesTrauma and abuseGriefIntimacy-related issuesSleeping disordersAnger managementCareer difficultiesBipolar disorderDepressionCoping with life changesCompassion fatigue
Additional focus areas
AbandonmentAdoption and foster careAging and geriatric issuesAntisocial personalityAttachment issuesAutism and Asperger SyndromeAvoidant personalityBDSM, kink, and alternative sex cultureBlended family issuesBody imageCancerCaregiver issues and stressChronic pain, illness, and disabilityCo-morbidityCodependencyCommitment issuesCommunication problemsControl issuesCoping with natural or human-caused disasterDependent personalityDisruptive Mood Dysregulation Disorder (DMDD)DissociationDivorce and separationDomestic violenceDrug and alcohol addictionEating and food-related issuesEmptinessFamily of origin issuesFamily problemsFatherhood issuesFertility issuesFirst responder issuesForgivenessGender dysphoriaGuilt and shameHearing impairedHIV / AIDSHoardingImmigration issuesImpulsivityInfidelityIntellectual disabilityIsolation / lonelinessJealousyLife purposeMen's issuesMidlife crisisVeteran and Armed Forces IssuesMoney and financial issuesMood disordersMulticultural concernsNarcissismObsessions, compulsions, and OCDPanic disorder and panic attacksParanoiaPersonality disordersPhobiasPolyamory / non-monogamous relationshipsPostpartum depressionPost-traumatic stressPregnancy and childbirthPrejudice and discriminationProcess addiction (porn, exercise, gambling)Seasonal Affective Disorder (SAD)Self-harmSelf-loveSex addictionSexual assault and abuseSexual dysfunctionSexualitySmoking / vaping cessationSocial anxiety and phobiaSomatizationTrichotillomaniaVisually impairedWomen's issuesWorkplace issuesYoung adult issues
Therapeutic approaches
Client-Centered Therapy
Experience
16+ years
Credentials
BACP · United Kingdom
Languages
English
How client-centred work translates to online therapy
Client-centred therapy invites the person to lead the conversation while the counsellor listens closely and reflects back what they hear. This approach supports people facing anxiety, low self-esteem, relationship concerns, grief and many life changes by focusing on the person’s priorities and values rather than on labels.In practice this looks like open, empathetic conversation. The counsellor asks questions that help clarify feelings and choices and offers gentle feedback to help a person take small steps forward. For issues such as trauma, addiction or stress the approach aims to increase self-understanding and practical coping rather than to provide a formal diagnosis.
Finding the right approach is part of the process and the therapist will work collaboratively to decide what helps most. Together they will consider the person’s needs, goals and preferences and adapt the way sessions run as therapy progresses.
Session formats are not listed in the biography, so please confirm current options before booking. Online work can make it easier to fit appointments into a busy week, reduce travel time and allow quicker check-ins when needed. Some people prefer shorter phone conversations for brief updates, while others choose longer video sessions for in-depth work; the therapist will discuss what suits each person.
Frequently asked questions
What concerns does Joanne help with?
Joanne works with a wide range of issues including stress, anxiety, depression, bipolar disorder, addictions, trauma and grief, plus relationship and intimacy-related concerns.
How would you describe her therapeutic style?
She practises client-centred therapy, focusing on listening, reflection and supporting each person to find their own solutions and next steps.
What is her background and experience?
She has 16 years of professional experience and uses that experience to offer steady, empathetic support during sessions.
What credentials and where is she based?
She is registered with the British Association for Counselling and Psychotherapy, BACP, and is based in the United Kingdom.
Which languages are supported?
Sessions are offered in English and she accepts international clients.
What session formats does she offer?
Please confirm current session options before booking as the biography does not list specific session formats.
How are costs and payment handled?
Costs vary with location and therapist availability; sessions use a subscription that can be cancelled at any time.
How do I start working with her?
Use the Start Therapy button, complete a short matching questionnaire, and then schedule according to the therapist's availability.