Krystyna Jankowska, BACP

Krystyna Jankowska is a counsellor who helps people recover from traumatic events and reduce anxiety. She works with those seeking clearer thinking, calmer days, and more satisfying relationships. Krystyna speaks English and Polish and can run sessions in either language. Krystyna trained at the University of Greenwich and holds BACP registration. She offers short-term, solution-focused work of up to twelve sessions, or longer open-ended counselling paced to the client's needs. In sessions she builds a professional relationship based on trust and clear boundaries. Her way of working starts with finding the root of what is causing distress. Together they look at how symptoms show up in daily life, and which small changes could help. That awareness then guides the choice of techniques and tasks between sessions. Practical tools may include thinking skills from cognitive behavioural approaches, exercises to notice and manage strong feelings, and mindfulness practices to reduce stress. Krystyna also uses conversation to help people clarify values and next steps when career, identity, or relationship issues are central. She has four years of practice and lists a wide range of concerns she supports, including trauma and abuse, grief, anxiety, addictions, ADHD, relationship and intimacy-related issues, parenting stress, bipolar and depression, and body image. People looking for work in English or Polish will find language flexibility useful. To begin clients use the site matching process and schedule according to availability. Sessions are offered online and by phone, and can be arranged to suit individual timing and pace.

How her approaches translate to online counselling

Client-Centred Therapy focuses on listening and understanding each person's experience, helping them feel heard and decide what change matters most. This approach is useful when someone needs a supportive space to sort out feelings and choices.

Cognitive Behavioural Therapy, or CBT, looks at patterns of thinking and behaviour that keep problems going and uses practical exercises to try different ways of responding. It can help with anxiety, low mood, sleep problems, and manageable day-to-day tasks.

Emotionally-Focused Therapy puts attention on feelings and attachment patterns to improve how people relate to themselves and others. It can be helpful when relationship or intimacy-related issues are a central concern.

Choosing the right mix of methods is part of the work. The therapist and client decide together which approaches fit the person’s goals, needs, and preferences. Krystyna adjusts pace and techniques as trust grows and aims to make the plan feel manageable.

Practical benefits of online work include fitting sessions around family, work, or travel, and reducing time spent on travel. Phone sessions may be useful for shorter check-ins or when bandwidth is limited. Confirm the exact session formats offered before booking so arrangements match your schedule and daily routine.